Wednesday, January 16, 2013

How much Ram should a Win 7 use when no programs are running ?

Q. I have this win 7 and with no programs running, it is using 1.29 Gb , is that normal, what can i do to lower it ?

A. both my 64bit machines use the same. (1.29GB)

the 32 bit computers i have run at 759mb at idle.


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How do i get a refund for the Win 7 Home Security 2012 scan?
Q. We purchased Win 7 Home Security 2012 and then found out two days later it was a scam. We took our computer to a computer repair place and had it all removed and reset like it was from the factory. We want to get a refund for this scam. Who do we contact?

A. You are correct the Win 7 Home Security 2012 is a scam and the removal program is even more of a scam plus they now have your money.

If you ever get it again it is a fairly easy program to remove.

Go into the safe mode. F8 on boot. Choose safe mode WITH networking.
Download, install, update and run Malwarebytes perform FULL scan.
Here is the link: http://www.filehippo.com/download_malwarâ¦

Remove all it finds. Re-boot in regular mode run scan again perform Quick Scan

NOTE: this MAY??? cause the file association for exe files to be broken in the registry. If this happens you must fix the registry. SEE this site. http://filext.com/faq/broken_exe_association.php

Make sure you use the right link for your operating system.


As for your question: Stop payment on the Check (If paid by check) Contest the charge with your credit card company if you paid by credit card, or contact Pay-Pal if you used that method.

The company you bought the removal program from is a fraud and their only business is to scam people. You will get NO help from they except to get put on a SUCKER list and your name and e-mail sold to other scammers.

How do I get rid of Win 7 Total Security 2011?
Q. I have a virus on my laptop. I'm currently unable to open firefox or internet explorer on my laptop due to it saying that I am going towards a dangerous site and redirecting me to buy the "full version" of Win 7 total security 2011(I'm on my desktop right now). Because of this I am unable to download programs to get rid of it. Mcafee which I have on my laptop right now is useless. Please help.

A. You will need to Reboot in safe mode with network support, hopefully this will let you download the programs you need: FixNCR, RKill, and MBAM Anti-Malware.

OR, since you obviously can get to a computer to ask a question :) just download them to a USB flash drive.

Here is a step-by-step walkthrough for the fix:
http://www.bleepingcomputer.com/virus-removal/remove-win-7-internet-security-2011
Scroll down past the 'symptoms' section to the 'removal' section

Is there a cost to upgrade from Win 7 Pro 32bit to Win 7 Pro 64bit?
Q. I have a machine which came with Win 7 Pro 32bit + media. I would like to upgrade it now the the 64bit version. I have genuine 64bit media from another machine.

A. Yes there is a cost... purchasing a new 64bit Win 7 os...

You can use your other genuine only if it is a "custom" built and not from a OEM (manufacture, such as HP, DELL, Gateway...etc...) But you cant use them both, you will have to shut down one and install in the other: Legally.

Custom built means you or somebody else built it and purchased a copy of Windows 7 for you.

for OEM versions: These are the versions that comes with Dells and etc... they will ONLY work on with the product key that is pasted on the computer, you can use that product key... they are always on the bottom of laptops.



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